Privacy Policy

Introduction

At Wonder Bible® Audio Player, we value the privacy of our customers and website visitors. This privacy policy outlines how we collect, use, share, and protect personal information.

We created this policy to demonstrate our commitment to being transparent about data practices and safeguarding privacy. We urge you to read this document in full to understand how we handle information.

What Information We Collect

We gather data to continually enhance services and experiences. The personal information collected depends on how you use our website.

Information You Provide Directly

When using our site, we may ask you to disclose personal data voluntarily. The types of information we collect directly from you include:

Contact details such as name, email address, phone number, and mailing address when you create an account, make purchases, contact us with inquiries, request information, or use website features. We collect this data for purposes like order processing, fulfilling requests, administering your account, and sending updates about our company.
Payment information like credit/debit card number, security code, and expiration date when you make purchases. We use third parties to process payments and don’t store full financial data. However, we may retain truncated account digits and information needed to detect fraudulent transactions.
Account login credentials like username, password, and password hints when you register for an account. We use this information to authenticate you and enable account access.
demographic data including age, gender, location, and interests when you provide it voluntarily. We use aggregate demographic information for marketing and advertising.
User-generated content like comments, posts, photos, videos, audio files, and other media you upload publicly via our site. We retain and display this content per your privacy settings.
Other info you voluntarily provide through surveys, contest entries, product reviews, feedback, chats, forums, or social media linked to our website. We use this data for market research and improving experiences.

We don’t intentionally collect sensitive data like social security numbers, genetic or biometric data, health information, or racial/ethnic origin via our website.

Information Automatically Collected from Use

We also gather certain data automatically through website use:

Log data like IP address, access dates and times, browser type, internet service provider, referral URLs, device information, and actions taken when using our site. We primarily use log data to enhance security, analyze trends, track user movement, and gather broad demographic data.
Cookies and beacons like pixel tags, web beacons, or other similar technologies that store small amounts of data on your device about your visit. We use this data for authentication, storing site preferences, enabling shopping carts, measuring engagement, and tailoring messaging.
Location data like GPS signals or information about nearby WiFi networks and cell towers. We collect approximate location when you enable location services to deliver content based on your area.

Some of the tools we use to automatically gather data include:

Google Analytics to measure traffic, trends, and user demographics.
Facebook Pixel to measure ad performance and create targeted social advertising.
Heat mapping to determine how visitors navigate and use the site.
Session recording to understand user engagement and diagnose issues.
Forms analysis to improve quality and optimize design.
Surveys and polls to learn more about our audience.

In limited cases, we may use other Integrations like web chat, social media buttons, or single sign-on services that share basic information like IP address or unique identifiers.

How We Use Information

We use the information discussed above in a number of ways:

Process, fulfill and follow up on orders, payments, account access, support requests, and other transactions.
Improve and develop new products, features, and services based on user feedback and analytics.
Optimize website performance and user experience.
Prevent and address errors, bugs, and service interruptions.
Create targeted marketing, update you on promotions, and send product recommendations and ads that may interest you with consent.
Generate aggregate anonymous data about groups of users to inform business decisions and advertisement targeting.
Comply with legal obligations, intellectual property enforcement, contract fulfillment, and other binding requirements.
Perform audits, security monitoring, risk assessments, and troubleshooting to ensure proper functioning of systems and servers.
Establish and manage user accounts and authenticate access.
Communicate about our company, brands, offers, and partner promotions you may like.
Prevent and investigate potentially prohibited or illegal activities, enforce terms and policies, and protect property and rights.

We only process personal information for purposes deemed compatible with the original collecting purpose, where authorized by law, or with appropriate consent. Our legal bases for processing data include consent, contractual necessity, legal obligations, vital interests, legitimate operations, and public interest.

How Long We Retain Information

We store personal information as needed to fulfill business purposes, subject to our data minimization practices:

Account data like your name, email, address and payment details are kept while your account remains active.
Order data like items purchased, date of purchase, and fulfillment details are retained for 7 years after the order is processed for accounting, tax, and recordkeeping compliance.
Marketing data like your preferences for receiving our promotional emails are stored until you unsubscribe or update settings.
Most usage data like analytics is aggregated and anonymous, so individual user data is not saved long-term.
We keep information like support tickets, profile data, and community content only while your account is considered active andRemove for a limited time afterward.
Data needed to meet legal requirements is stored in accordance with applicable law.
Other information is purged periodically when no longer necessary for operating our website and business.

How We Share Information

We share limited personal data with partners and providers to process transactions, fulfill services, and disclose as required or appropriate:

Service Providers and Operations

We use select trusted third parties to perform functions required to operate our company, website, and business. Examples include:

Order processing and fulfillment like payment processors, warehouses, shipping, delivery services, and fraud screening. They receive basic order details needed to fill purchases and deliver products.
Website hosting, maintenance, and security to ensure optimal performance and protect infrastructure. Our host may have access to usage data logged for security purposes.
Communication platforms and tools to stay in touch with customers by phone, email, or messenger. These services receive basic contact details and messages.
User support to assist you with orders, troubleshooting, service issues, or account requests. Support may require access to your order history or profile data to provide specialized assistance.
Advertising platforms like social networks and ad partners to deliver more relevant promotions aligned with your interests, inferred from usage analytics and your public profile data.
Data analytics to better understand users, improve our offerings, and optimize advertising. Analytics providers receive aggregated analytics or basic technical data tied to cookies or identifiers.
Legal and compliance services like attorneys or accountants that may access data relevant to advising our company or fulfilling disclosure requirements.

Service providers are given the minimum data required to carry out contracted responsibilities. We avoid providing unnecessary personal information. Partners must protect data per contract and are prohibited from using information for their own purposes.

Legal Disclosure and Law Enforcement

We may disclose personal details if required for compliance with regulations, legal process, or investigation:

To comply with applicable laws like subpoenas, court orders, or regulatory requirements.
To enforce our policies, terms of use, or other agreements or to protect the rights and safety of our company and users.
To prevent and investigate suspected fraud, harassment, abuse, prohibited activities, or security risks.

Law enforcement agencies needing customer data must provide valid legal process mandating disclosure. Unless prohibited, we make reasonable efforts to notify users about requests for their information prior to disclosure unless prohibited by law or court order.

Only minimal, relevant data required by law or crucial for safety is disclosed. Personal information is not provided to other entities for marketing or unrelated purposes.

Sale or Transfer of Business Assets

Customer data may be transferred as part of an acquisition, merger, bankruptcy, or other transaction involving all or part our business assets.

Users will be notified of any such transaction and the choices available regarding information included in the transfer. Data is only transferred to entities that commit to appropriate privacy and security safeguards.

Your Data Rights and Choices

At Wonder Bible® Audio Player, we respect your ability to access, manage, and control the personal information you provide. Upon verified request, we will take the following actions in a timely manner:

Confirm whether or not your personal data is being processed and provide access to or copies of the data in question.
Correct or update your personal information that is determined inaccurate or incomplete.
Erase or anonymize personal data deemed unlawfully processed.
Restrict processing of your personal data when accuracy is contested or processing is unlawful.
Transfer your personal data to you or a third party provider, if technically feasible.
Revoke consent or object to processing based solely on legitimate interests or direct marketing activities like profiling.

We will uphold these requests to the extent required by law and as compatible with necessary business purposes like fraud prevention. If you wish to submit a verified request, contact us using the details provided under “Contact Us”. Please note that your rights and choices vary based on your location. We accommodate legal data rights across jurisdictions to the greatest extent reasonably possible.

In your privacy settings, you can also opt out of certain data collection and uses, including:

Direct marketing – Opt out of emails, texts, calls and postal mail from our company by updating preferences or unsubscribing via links provided.
Cookies and advertising – Adjust browser settings to block and delete cookies, disable tracking technologies, opt out of interest-based advertising, or personalize ads by visiting the Network Advertising Initiative or Digital Advertising Alliance.
Mobile Notifications – Configure your device to opt out of push notifications for apps and services. Disable app access to contacts, call logs, location and other data through your OS or device permissions.
Targeted Advertising – Submit requests to platforms you use like social networks to opt out of targeted advertising, data brokers, or location tracking.
Analytics – Install browser add-ons like Ghostery or Privacy Badger to block web analytics and beacons.

Your rights under the California Consumer Privacy Act to know, delete, or opt out of sale or sharing apply to our California residents. Submit requests by contacting us or visiting our CCPA page.

Safeguards and Security

We implement reasonable precautions along with technical, physical, and administrative controls to protect your data. Our safeguards include:

Encryption of sensitive financial information transmitted online or stored in databases.
Store user passwords with one-way hashing only accessible to internal role-based staff for identity authentication.
Anonymize and aggregate personal information when reasonable to limit exposure of private data.
Deploy data loss prevention software, breach detection systems, access controls and monitoring.
Conduct periodic risk assessments and audits of systems and data security practices.
Require privacy and security training for employees and contractors with database and system access.
Use a layered perimeter defense model with firewalls, threat detection, antivirus, and endpoint control.
Perform patches, updates, and upgrades to software, applications, and operating systems promptly.
Develop and implement disaster recovery and business continuity measures.

While we take precautions, we cannot guarantee the security of data transmitted to or stored on our systems. We have no liability for disclosure of personal data due to errors, unauthorized access, or other acts which compromise security despite our efforts.

International Data

We operate globally so it is necessary to transfer data internationally. If you are located outside the United States, please be aware data including personal information may be transferred, processed, and stored in our facilities and by our service providers in the U.S and other countries. We protect data across borders using appropriate safeguards required by law.

By using our website and providing any personal data, you consent to such transfer, processing and storage under applicable data protection laws. You have the right to withdraw consent by avoiding use of our website and contacting us to terminate accounts.

Children’s Privacy

Our website is not intended for or directed at children under 16 years of age. We do not knowingly collect personal data from children through our site. If we discover personal data from users under 16, we will promptly delete it except where required to support fraud investigations. We ask that parents supervise their children to prevent submitting personal information without permission.

Cookies and Automatic Data Collection

We and our partners use various technologies to collect and store information when you visit our website, which may include cookies, pixel tags, web beacons, Flash cookies, or similar technologies:

Cookies are small text files that websites send to your computer or device to uniquely identify browser or store data like logins and site preferences. They do not contain personally identifying data. You can adjust cookie retention and opt-out in your browser settings but disabling cookies may impact your ability to use our website.
Pixel tags and beacons also called clear GIFs or web bugs, are tiny graphic images placed on website pages and emails that allow monitoring of activity. They enable us to analyze the effectiveness of our marketing by measuring page views, clicks, and other user actions. Disabling beacons may prevent certain website features from working.
Analytics data is used to understand website and system performance, usage trends, campaign effectiveness, balance loads on servers, analyze user interactions, and diagnose issues. While analytics tools may involve cookies or identifiers, the data collected is aggregate and anonymous. However, you can disable analytics tracking with tools like browser add-ons.

By using our website, you consent to necessary cookies and automatic data collection. The length of time that cookie data persists depends on the type of cookie. Session cookies only last until you close your browser. Persistent cookies remain until you manually delete them or they expire. Flash cookies are not managed directly through browsers. To disable Flash cookies, visit Adobe’s website.

California Do Not Track Disclosures

Our website does not monitor for or respond to browser-initiated Do Not Track signals. Permitted third parties may continue tracking practices subject to their own policies. Since uniform standards for Do Not Track have not been adopted, our data collection practices disclosed throughout this policy apply regardless of any Do Not Track settings you enable.

Changes to This Privacy Policy

We reserve the right to amend our Privacy Policy at any time to reflect updates to our information practices, relevant regulations, contractual commitments, or the features and functionality of our website. We will note the effective date at the top of this page and fully apply material modifications only to information collected after the revised policy takes effect. If we make significant changes, we may also provide notification through our website or other channels prior to the changes taking effect.

Contact Us

Please get in touch if you have any questions about our privacy practices or handling of your data.

Email – [email protected]

Phone – 1-800-123-4567

Effective Date: January 1, 2023